Responsible Gaming at pk998

At pk998, we believe that online gaming should be a form of entertainment — never a source of financial stress or personal harm. We are committed to providing a safe, fair, and transparent platform for all players in Bangladesh, and we take our responsibility to protect vulnerable players seriously.

pk998 enforces a strict 21+ age policy across all games and services. No player under the age of 21 is permitted to register, deposit, or participate in any game on this platform. We use robust age and identity verification checks during account registration to uphold this commitment.

We provide a comprehensive suite of responsible gaming tools that are available to every registered player at no cost. These tools are designed to give you full visibility and control over your gaming activity, helping you make informed decisions about when and how much you play.

Every new pk998 account goes through an age and identity verification process before deposits or withdrawals are permitted. We require government-issued identification — such as a National ID Card or passport — to confirm that each player is 21 years of age or older.

pk998 uses the following safeguards to prevent underage gambling:

• Identity verification of all new registrants against government-issued documentation before any financial transaction is processed.
• Ongoing monitoring of account activity to detect patterns that may indicate underage use, including behavioural anomalies and payment source mismatches.
• Immediate account suspension where there is any reasonable suspicion that a registered user may not meet the 21+ age requirement, pending a full identity review.

Time can pass quickly during an engaging game session. pk998 offers session time limits that allow you to specify a maximum duration for each individual play session. Once your session reaches the time limit you have set, the Platform will alert you and prompt you to decide whether to continue or step away.

In addition to session limits, pk998 offers reality checks — configurable pop-up notifications that appear at regular intervals (e.g. every 30 or 60 minutes) during an active session. Each reality check shows you how long you have been playing and how much you have wagered in that session, giving you the information you need to make a conscious choice about whether to continue. These tools are available free of charge and can be configured by contacting pk998 support.

Problem gambling can develop gradually and is not always easy to identify, especially in yourself. The following warning signs may indicate that your relationship with gaming is shifting from entertainment to a problem. If you recognise any of the following in yourself or someone you know, we encourage you to seek help immediately.

If you recognise any of these signs in yourself, please do not wait. Contact pk998 support immediately to activate a self-exclusion or set strict account limits. You can also speak confidentially with our responsible gaming team — we are here to help, not to judge.

If you share a device or a home network with minors, it is important to take steps to prevent accidental access to pk998. We recommend logging out of your account after every session and using your device's built-in parental control or screen-time management tools to restrict access to online gaming and gambling websites.

Never share your pk998 account credentials — username, password, or linked payment details — with any other person, including family members. Each account is for the sole use of the verified adult who registered it. Sharing access undermines the age verification controls that protect younger users and may result in account suspension.